I’ve heard feedback from clients and other developers who have a hard time with Gravity Form’s export feature, which only allows you to export to a
.csv file. While the CSV file can usually be easily converted to an Excel spreadsheet, this can sometimes cause problems and complications. One way to get around this problem is to export the answers straight to a Google Docs spreadsheet, which can easily be converted to Excel. Enter Zapier.com.
See the full tutorial I wrote for TutsPlus.com here: